We create and modify Zendesk themes to meet your specific needs. Improve the accessibility and consistency of your help center to provide an optimal user experience.
Let's talk about your projectTo begin, we conduct a scoping workshop to analyze your needs and understand your expectations.
This step is essential to allow us to carry out developments that meet your needs.
This step consists of precisely defining the desired theme functionality, the technical specifications to be implemented and the interfaces of the final help center.
At the end of this phase, you will have a precise and contractual specification and a clear overview of the theme's visual design.
We develop the desired modifications to your Zendesk theme iteratively, using the Agile method. You benefit from regular deliveries, allowing you to integrate your feedback and continuously adjust the solution to perfectly meet your needs.
Once development is complete, you get an operational Zendesk theme, the source code and intellectual property.
Once the Zendesk theme is complete, we test it end-to-end and fix any bugs.
You also have a testing period to ensure the theme works correctly. We remain at your disposal to resolve any issues.