Zendesk Marketplace Application
Disable Ticket Fields is a Zendesk application that allows you to disable fields.
This simple application allows you to define ticket fields that will not be editable by agents. Thus, users can always see the fields and their values without being able to modify them.
Available for free on the Zendesk Marketplace, it allows these users to create read-only fields.
Year
2025
Type
Application
Technologies
React, Node.js, TypeScript
Nothing simpler, select the fields to disable and observe the result on tickets.
From the fields table, you can simply check the fields to disable.
You can filter fields by status and form, or search for fields by their names. Thus, you can quickly find the field you want to disable.
This application has been adopted by several Zendesk users, all satisfied with its use.
Users
Disabled fields