Attachments Manager

View and manage attachments in one place

The application displays all attachments present on Zendesk and allows you to explore, preview, download and delete them easily.

Bulk deletion

The application allows you to free up storage space easily and thus reduce Zendesk costs.

Simply filter the attachments (e.g., dating from 1 year or more and linked to closed tickets) then delete them in one click: free up gigabytes in minutes.

Advanced filters

Combined with bulk deletion, these filters allow you to quickly delete old and large attachments and thus free up Zendesk storage space.

Bulk download

Select the attachments then download them as a ZIP file, in one click.

Combined with bulk deletion, you can save the files on your computer before permanently deleting them from Zendesk. This way, free up storage space while keeping a local version of your files, just in case.

Global view of attachments

Attachments Manager allows you to have a global vision of the state of your attachments.

Easily visualize the storage space occupied by your attachments. Get statistics such as space occupied by images or the number of PDF files.

File preview

Preview files within Zendesk, without downloading them.

In one click, preview files without downloading them. Supported file types are: images, PDF, Word, Excel, Powerpoint.

Results

This application has been adopted by several Zendesk users, all satisfied with its use.